Build your apartment community

Property managers use Sugar to offer a best-in-class resident experience while building community and saving money.

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Manager portal

Explore new ways to engage with residents

Sugar's manager portal allows you to easily onboard new residents and communicate in real time.

Real-time messaging

Send messages to residents instantly within Sugar’s online portal.

Community feed

Make announcements with posts and host events for all residents to see.

Polling and surveys

Increase feedback with robust survey creation and distribution.

Ratings & Reviews

Funnel residents toward positive reviews on Google and Yelp.


Give the Sugar app your property brand by uploading your logo and name.

Resident mobile application

A mobile app residents are excited to use

Sugar’s resident mobile application is an all-in-one solution to make apartment living better than ever. Residents can pay rent, unlock doors, share keys, interact with neighbors and more.


Residents can buy, sell, and lend items to one another through Sugar’s marketplace.

Community feed

Residents can post announcements and host or attend events.

Karma points

Encourage meaningful, positive contributions in your community through Sugar's incentive system.


Residents can redeem karma points for gift cards from 100+ brands.

Resident profiles

Introduce yourself and start engaging with your neighbors.

Access Control Integrations

Save time and money on key management

Sugar's digital call box and integrations with access control providers help you manage residents' access within the building without the hassle.

Digital call box

Avoid costly hardware installations using Sugar's digital directory and QR code call box experience.

Key sharing

Use Sugar's key sharing to reduce overhead in lost keys and simplify guest management.

“We're excited at the ability to promote so many building-wide events inside the platform and see increased event turnout as a result”.

Jared Jackson

Community Manager, AMC

“EQ is committed to improving resident experience and is determined to establish a sense of community as a company. Sugar will be a catalyst in establishing these concepts at every property across the portfolio”.

Sof Astatke

Partner, Equilibrium Investments

“The process of setting up Sugar in our building was super simple. I was able to send a download link to all existing residents so they could download the app. Residents started using the app immediately, and love it”.

Chris Furman

VP of Asset Management, CGI Real Estate

87% of multifamily residents say a building’s community and amenities significantly impact their renting decision.

*Source: 2020 NMHC/Kingsley Apartment Resident Preferences Report (

Offer a resident experience that stands out

Sugar’s property management portal and resident application are helping properties managers increase lease activity, reduce churn, and lower operating costs. Learn how.