Community
Matters

Thoughts on the future of residential living, from the people and teams creating it.

LatestResident ExperienceCompany News
Resident Experience
Sugar + Openpath Integration Case Study: Post Real Estate Group

Sugar + Openpath Integration Case Study: Post Real Estate Group

In an effort to offer keyless entry to their residents, give managers the ability to remotely unlock doors and ultimately enhance their overall resident experience, Post Real Estate Group rolled out Sugar and Openpath across 3 properties in Los Angeles, CA . Openpath smart readers and smart hub controllers were installed at each building and integrated with the Sugar resident experience platform to create an all-in-one app where residents could unlock doors and engage with their community.

Resident Experience
5 Ways Manager Communication Impacts Resident Experience

5 Ways Manager Communication Impacts Resident Experience

Residents really care about communication. If you’re looking to improve your AREX score and take your resident experience to the next level, you have to prioritize resident communication. How quickly you respond to your residents will determine resident satisfaction.

Resident Experience
Why Is Resident Experience So Important?

Why Is Resident Experience So Important?

One of the biggest mistakes property managers make is neglecting the resident experience. This leads to high resident turnover, negative online reviews, and decreased revenue. By improving the resident experience, managers can easily attract new residents and increase lease renewal rates.

Resident Experience
3 Simple Ways to Take Your Resident Experience to the Next Level

3 Simple Ways to Take Your Resident Experience to the Next Level

If you’re looking to improve your AREX score and really take your resident experience to the next level, it’s time to look into the daily needs of your residents. What you do for your residents will define whether you have a happy community or a constant need for damage control.

Resident Experience
Apartment Living: How to Be a Good Neighbor

Apartment Living: How to Be a Good Neighbor

Apartment living may create some new challenges when it comes to learning how to be a good neighbor. Follow these steps to get started on the right foot — and maybe even make friends.

Resident Experience
How the Pandemic Changed Apartment Living Forever — For the Better

How the Pandemic Changed Apartment Living Forever — For the Better

Apartment living changed during the pandemic. Find out which changes are here to stay.

Resident Experience
How Multifamily Buildings Can Help You Find Community

How Multifamily Buildings Can Help You Find Community

Renters are often afraid that moving into a multifamily building means that they will lose the neighborhood feel and sense of community. Sugar is helping to ensure that is not the case.

Resident Experience
Here Are the Top Apartment Amenities Residents Want in 2021

Here Are the Top Apartment Amenities Residents Want in 2021

From green amenities to smart technology, renters are in search of amenities that will provide them with increased safety and convenience.

Resident Experience
How to Keep Your Residents Happy During COVID-19

How to Keep Your Residents Happy During COVID-19

Once you have a community of residents, you must do everything you can to keep them for the long term. There’s no better way to do that than to establish and maintain good relationships with them.

Ready to learn more?
Book your Sugar demo today.

Book Demo
Sign in
© 2024 Sugar, Inc.