Residents really care about communication. If you’re looking to improve your AREX score and take your resident experience to the next level, you have to prioritize resident communication. How quickly you respond to your residents will determine resident satisfaction.
One of the biggest mistakes property managers make is neglecting the resident experience. This leads to high resident turnover, negative online reviews, and decreased revenue. By improving the resident experience, managers can easily attract new residents and increase lease renewal rates.
If you’re looking to improve your AREX score and really take your resident experience to the next level, it’s time to look into the daily needs of your residents. What you do for your residents will define whether you have a happy community or a constant need for damage control.
Apartment living may create some new challenges when it comes to learning how to be a good neighbor. Follow these steps to get started on the right foot — and maybe even make friends.
Apartment living changed during the pandemic. Find out which changes are here to stay.
Renters are often afraid that moving into a multifamily building means that they will lose the neighborhood feel and sense of community. Sugar is helping to ensure that is not the case.
Sugar's CEO Fatima Dicko speaks on the evolution of communities, their impact on individual livelihood, and the resulting value of real estate.
From green amenities to smart technology, renters are in search of amenities that will provide them with increased safety and convenience.